98 Media.
Your Trusted Outsourcing Partner
Over 50+ VA's available to work
Smart, Skilled Virtual Assistants for Fast-Moving Projects
Worked with 100+ businesses
we connect you with elite virtual assistants trained to plug directly into your workflow — no hand-holding required.
Located in London, available worldwide.
98 Media.
Your Trusted Outsourcing Partner
Over 50+ VA's available to work
Smart, Skilled Virtual Assistants for Fast-Moving Projects
Worked with 100+ businesses
we connect you with elite virtual assistants trained to plug directly into your workflow — no hand-holding required.
Located in London, available worldwide.
Scale resources,
not costs.
Here’s what we can help with:
Discord Management & Growth
We help projects scale and manage active, vibrant Discord communities. From onboarding to event moderation, our VAs make sure your server feels alive and organised — 24/7.
Instagram Growth
We connect you with skilled social media VAs who handle the daily grind of Instagram growth—content scheduling, engagement, DM responses, and hashtag research. They work as extensions of your team, delivering consistent, high-quality execution that drives real followers and engagement without draining your internal resources.
Call Center Agents
We place experienced call center VAs who handle your customer interactions with professionalism and care. From answering support calls to processing orders and handling complaints, our agents reduce your overhead costs while maintaining the quality standards your customers expect—no expensive office space or equipment required.
Email Support Reps
We supply dedicated email support VAs who tackle your inbox volume efficiently and accurately. Trained to handle everything from basic inquiries to complex troubleshooting, they reduce response times and customer wait—freeing your core team to focus on growth while maintaining excellent service quality at a fraction of traditional costs.
Social Media Planning
We provide strategic social media VAs who plan, create, and schedule your content pipeline. They research trends, draft posts, design graphics, and maintain your editorial calendar across all platforms—delivering agency-level planning and execution without the agency price tag or the burden on your in-house staff.
Discord Management & Growth
We help projects scale and manage active, vibrant Discord communities. From onboarding to event moderation, our VAs make sure your server feels alive and organised — 24/7.
Instagram Growth
We connect you with skilled social media VAs who handle the daily grind of Instagram growth—content scheduling, engagement, DM responses, and hashtag research. They work as extensions of your team, delivering consistent, high-quality execution that drives real followers and engagement without draining your internal resources.
Call Center Agents
We place experienced call center VAs who handle your customer interactions with professionalism and care. From answering support calls to processing orders and handling complaints, our agents reduce your overhead costs while maintaining the quality standards your customers expect—no expensive office space or equipment required.
Email Support Reps
We supply dedicated email support VAs who tackle your inbox volume efficiently and accurately. Trained to handle everything from basic inquiries to complex troubleshooting, they reduce response times and customer wait—freeing your core team to focus on growth while maintaining excellent service quality at a fraction of traditional costs.
Social Media Planning
We provide strategic social media VAs who plan, create, and schedule your content pipeline. They research trends, draft posts, design graphics, and maintain your editorial calendar across all platforms—delivering agency-level planning and execution without the agency price tag or the burden on your in-house staff.
4
4
Step process
A proven workflow that ensures seamless collaboration and outstanding results.
We'll discuss your operational needs and goals
01
Discovery call
We'll discuss your operational needs and goals
01
Discovery Call
We'll match you with pre-vetted VAs trained for your specific requirements
02
Team Allocation
We'll match you with pre-vetted VAs trained for your requirements
02
Team Allocation
We'll onboard our VAs, following your processes, tools, and brand standards
03
Onboarding
We'll onboard our VAs, following your brand standards
03
Onboarding
We'll monitor standards and maintain 24/7 account support
04
Support
We'll monitor standards and maintain 24/7 account support
04
24/7 Support
2026
2026
2024
2025
2023
2024
2022
2023
2022
2021
Up to +10 years experience.
We connect you with highly-trained talent.
95
%
Client satisfaction rate
built on trust and results.
Client satisfaction rate built on trust and results.
Words from
our clients
Words from
our clients
98 Media.
Outsourcing Specialists
“Working with this team has completely transformed our customer service operations. Response times are faster, communication is consistent, and our customers receive a much higher standard of support. It’s allowed our internal team to focus on growth while knowing customer care is handled professionally.”
Fred Buckley
Founder @ Cernucci
98 Media.
Outsourcing Specialists
“Working with this team has completely transformed our customer service operations. Response times are faster, communication is consistent, and our customers receive a much higher standard of support. It’s allowed our internal team to focus on growth while knowing customer care is handled professionally.”
Fred Buckley
Founder @ Cernucci
Flexible Contracts.
We work with you, not against you.
FAQ
What services do you offer?
We provide virtual assistance services to e-commerce brands, agencies, and accountants by handling essential admin tasks such as inbox management, data entry, reporting, scheduling, and back-office support. Our team helps streamline operations, reduce workload, and free up time so businesses can focus on growth and client delivery.
How long does it take to onboard?
Onboarding typically takes around one week, depending on the size and complexity of the project.
How do we hire talent?
Onboarding typically takes around one week, depending on the size and complexity of the project.
How does pricing work?
Onboarding typically takes around one week, depending on the size and complexity of the project.
What are your founding routes?
We started over two years ago by operating directly out of the Philippines for our own business, and later expanded this into a service for other companies.
What services do you offer?
We provide virtual assistance services to e-commerce brands, agencies, and accountants by handling essential admin tasks such as inbox management, data entry, reporting, scheduling, and back-office support. Our team helps streamline operations, reduce workload, and free up time so businesses can focus on growth and client delivery.
How long does it take to onboard?
Onboarding typically takes around one week, depending on the size and complexity of the project.
How do we hire talent?
Onboarding typically takes around one week, depending on the size and complexity of the project.
How does pricing work?
Onboarding typically takes around one week, depending on the size and complexity of the project.
What are your founding routes?
We started over two years ago by operating directly out of the Philippines for our own business, and later expanded this into a service for other companies.